Privacy Policy of Planet Tiles
Effective Date: 1/08/2024
1. Introduction
Welcome to Planet Tiles. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way as per the General Data Protection Regulation (GDPR) and other relevant data protection laws.
2. Data Controller
Planet Tiles Limited, trading as Planet Tiles, with its registered office at Unit 2 Clayfields Industrial Estate, Doncaster, DN4 8QG is the data controller of the personal information collected through our website www.planettiles.co.uk.
3. What Data We Collect
We may collect and process the following data about you:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details.
- Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this site.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4. How We Collect Your Data
We collect data about you through various means, including:
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Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email, or otherwise, including when you:
- Order our products or services;
- Create an account on our site;
- Subscribe to our service or publications;
- Request resources or marketing be sent to you;
- Enter a competition, promotion, or survey; or
- Give us feedback.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
5. How We Use Your Data
We will only use your personal data when legally permitted. The most common uses of your personal data are:
- To perform the contract we are about to enter into or have entered into with you;
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
- Where we need to comply with a legal or regulatory obligation.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
9. Marketing
You have the right to ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
10. Changes to This Policy
We may update this policy from time to time. Please check this page occasionally to ensure you are happy with any changes.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at sales@planettiles.uk