We pride ourselves on our customer service, and, therefore, we have worked hard to ensure we have several delivery options at our disposal to suit every customers needs.
When selecting Standard Delivery, please note that the delivery date chosen at checkout is the latest possible delivery date. Our courier's terms allow for delivery up to 24 hours before the selected date. This means your order may arrive the day before the chosen delivery date.
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We pride ourselves on our customer service, and, therefore, we have worked hard to ensure we have several delivery options at our disposal to suit every customers needs.
When selecting Standard Delivery, please note that the delivery date chosen at checkout is the latest possible delivery date. Our courier's terms allow for delivery up to 24 hours before the selected date. This means your order may arrive the day before the chosen delivery date.
If you require your delivery on the exact date selected, please email us at sales@planettiles.co.uk as soon as possible so we can make the necessary arrangements.
Drivers are NOT insured to go into any property or take items off a pallet. Under NO circumstances will they be covered to go into communal areas where delivering to a flat, upstairs or into lifts.
It is the customers responsibility to arrange for products to be taken into a property once the driver has taken the pallet as close to the entrance as he/she deems possible.
Postage costs are calculated at the checkout based on weight/product and delivery post code.*
This includes:
- Sample Delivery - Free - Standard Delivery Only
- Courier Service up to 25kg - Standard & Express Available
- Over 25kg Kerbside delivery - Standard, Express & Priority Available
Delivery options
- Standard delivery - 4 Working Days
- Express - 3 Working Days
- Priority - 2 Working Days
Some delivery options are unavailable to certain areas/products
Please Note - 1 x Sample Per Product For Free Delivery
Placing multiple sample orders using different names and/or addresses i.e to friends/neighbours is also not allowed for free delivery, any such orders will be cancelled and refunded.
All Deliveries Require a day for delivery to be selected at the checkout. (excluding samples)
* Delivery Terms & Conditions Apply.
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